What is Mediation?
 | A safe, structured, and confidential process for talking | |
| about conflicts and disagreements |
| An opportunity to explore possible options and | |
| solutions with the help of a neutral third party professionally trained in mediation |
| A private and fair way for the people involved to make | |
| decisions. |
| An opportunity to heal and repair relationships | |
How Does Mediation Work?
 | During mediation, each person has a chance to speak about the issues. |
| Mediators do not take sides or make decisions for you. They help you decide for yourself | |
| how to resolve the situation. |
| When you reach a shared understanding and agreement, the specifics may be written | |
| down so each person leaves with the same clear plan for the future. |
Mediation is Not:
 | A substitute for an attorney or legal advise |
| Therapy or mental health counseling |
| A process that should involve young children |
| Appropriate for domestic violence issues | |
How Do I Get Started With Mediation?
 | Contact the Center for a confidential discussion with a staff member about your | |
| situation. |
| We will contact the other person (s) to see if they are willing to participate in | |
| mediation. |
| We schedule a mediation appointment that is convenient to everyone, generally in | |
| the evenings. |
About
Mediation
Mediation
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| The Dispute Settlement Center 101 South Grove Street Hendersonville, NC 28792 (828) 697-7055 |
| "Mediation was a positive experience during a very stressful situation. Many thanks." -mediation participant |
